Is the restaurant front hall and rear kitchen not well coordinated? Mobile cash register to help you solve!
Seeing whether a restaurant can function normally, the coordination between the front office and the back kitchen plays a key role. If the cooperation is not good, it will have a great impact on the restaurant.
Have your restaurant encountered the following conditions during its operation:
1, the lack of raw materials in the kitchen, the front hall is unknown
The customer ordered a dish in the restaurant. After the waiter placed the order, he learned that the ingredients for the dish had been used up. He came back to inform the customer and recommended another dish. The customer was a little unhappy, but he changed it. However, after the order was placed, it was discovered that the dish was sold out, and only the customer was told that the dish was sold out. At this time, the customer's mood can be imagined.
2, the speed of serving is slow
The passer-in did not deliver the order ticket to the kitchen in time, or because the kitchen was heavily loaded, the chef leaked a dish on a pile of order tickets, and the customer sent a reminder signal to the front desk waiter before the chef began to do it. The result is that the speed of serving is greatly reduced, causing dissatisfaction among customers.
3, the chef's innovative dishes are unattended
Many chefs usually develop one or two new dishes over a period of time. If the front hall attendant does not make new food promotion and recommendation to the customer, the new dishes will not be noticed for poor sales, which will bring frustration to the chef and affect the influence. The development of new dishes in the later period.
4, encountering the withdrawal of food, returning to the chaos
Restaurant operation inevitably encounters the situation of customers returning food and returning the order. If the front hall does not convey the information to the kitchen in time, it will easily cause the dissatisfaction of the diners to heat up, the front hall is noisy, the kitchen is busy, affecting normal operation.
The above four situations are caused by the unbalanced communication between the front office and the back kitchen, which causes the negative emotions of the customers to rise. How can we improve the communication efficiency between the front office and the kitchen? Two-dimensional fire mobile phone cash register, can give the following solutions:
1. The mobile phone cash register will make a good estimate of the goods in time.
Before the restaurant is officially opened, the waiter can set up the “commodity estimate†for each dish in advance according to the preparation of the raw materials of the kitchen, such as 40 pieces of fish-flavored pork, and set the product after the estimate. When 40 pieces of fish-flavored pork are sold, the electronic menu will automatically display that the fish-flavored pork is sold out, so whether it is the customer's mobile phone self-order, or the waiter uses the mobile cash register to help the customer order, there will be no order. The kitchen can't be served.
Some restaurants have more dishes. If each dish is set up in advance, it will increase the workload of the waiter. Then the chef can estimate the products of the raw materials with insufficient raw materials in the kitchen KDS, and convey the information to the front hall in time. The work efficiency of the waiter also gives the customer a good dining experience.
2, kitchen KDS real-time display of dishes
The ultimate goal of the two-dimensional fire mobile phone cash register is to let the restaurant cash register to the hardware free wiring, replace the traditional kitchen printer with KDS, the order information clearly shows through the screen, which dish has timed out, which dish has been retired, which dishes have been The production, as well as the table guests do not eat spicy, do not onions and ginger, the chef can see through the screen at a glance, greatly improving the efficiency of the kitchen.
3, mobile phone dishes smart recommended arrival rate is high
After the restaurant has a new dish, there is no need for the staff to publicize and recommend it. When the customer uses the mobile phone to order, the mobile phone will intelligently recommend new dishes. The high-accuracy arrival rate will greatly increase the exposure rate of the new dishes. Not only can it increase the sales volume of new dishes in the restaurant, but also bring confidence to the chefs in developing new dishes.
The two-dimensional fire mobile phone cash register enables the front office and the kitchen to realize the two-way transmission of information, and the coordination is more coordinated, which greatly improves the operational efficiency of the entire restaurant. If you also want to improve the efficiency of your restaurant, mobile phone cash register is worth a try!
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